Our Privacy Policy
Introduction
Zonvo Technologies and Solutions (“Zonvo”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our IT consulting and training services or engage us for any other IT and Healthcare RCM requirements.
Scope
This Privacy Policy applies to:
- Visitors to our website and online platforms;
- Clients and prospective clients of Zonvo;
- Training participants and trainees;
- Job applicants, vendors, and business partners.
Information We Collect
1 Information You Provide
We may collect the following categories of personal data:
- Identity and contact data: name, company, designation, phone number, email address, postal address;
- Professional data: work history, qualifications, resumes (for recruitment or training);
- Billing and payment data: as required for services or training enrolments;
- RCM-related data: when performing healthcare billing or back-office functions, we may process protected health information (PHI) such as patient identifiers, insurance details, claim data, and billing codes, as provided by clients;
- Training data: course registrations, attendance, performance, and certification details.
2 Information Automatically Collected
When you visit our website, we may collect data such as your IP address, browser type, operating system, pages visited, time spent, and referring website, through cookies and analytics tools.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide IT consulting, development, support, RCM, and training services;
- To manage client relationships, billing, and contracts;
- To register you for and administer training programs;
- To ensure compliance with legal and regulatory requirements (including healthcare privacy laws);
- To send updates, newsletters, or marketing communications (with consent where required);
- To improve our services, operations, and website functionality.
Legal Basis for Processing
We process your personal data based on:
- Consent (for marketing or optional data collection);
- Contractual necessity (to provide services or fulfil agreements);
- Legitimate interests (for operations, analytics, or client engagement);
- Legal obligations (for compliance with healthcare and data-protection laws).
Data Sharing and Transfers
We may share personal data with:
- Our affiliates, service providers, and subcontractors supporting our operations;
- Cloud or IT infrastructure providers under data protection agreements;
- Clients and business partners, when acting as a processor under contract;
- Law enforcement or regulators, where required by law.
If data is transferred outside your country, we ensure appropriate safeguards such as contractual clauses or certifications.
Healthcare and RCM Data Compliance
When providing RCM services, Zonvo may handle sensitive healthcare data under Business Associate Agreements (BAAs) or equivalent contractual terms.
We comply with:
- HIPAA (Health Insurance Portability and Accountability Act) for U.S. healthcare clients;
- Digital Personal Data Protection Act (DPDP Act, 2023) for Indian residents;
- GDPR for clients or individuals in the European Union.
We apply administrative, technical, and physical safeguards to protect such information.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or as required by our agreements with clients.
Your Rights
You may have the right to:
- Access, correct, or delete your personal data;
- Restrict or object to certain processing;
- Withdraw consent at any time (where processing is based on consent);
- Request data portability.
To exercise your rights, contact us at [privacy@zonvo.com] (or your official email).
Security
We use industry-standard security measures — including encryption, restricted access, monitoring, and staff training — to protect personal and healthcare data.
Children’s Data
Our services are not directed toward minors under the age of 16. If you believe a child has provided us personal information, please contact us for prompt deletion.
Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with the new effective date.
Contact Us
Zonvo Technologies and Solutions
[Company Address]
Email: [privacy@zonvo.com]
Phone: [+91 8148148149]
Our Privacy Policy
Introduction
Zonvo Technologies and Solutions (“Zonvo”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our IT consulting and training services or engage us for any other IT and Healthcare RCM requirements.
Scope
This Privacy Policy applies to:
- Visitors to our website and online platforms;
- Clients and prospective clients of Zonvo;
- Training participants and trainees;
- Job applicants, vendors, and business partners.
Information We Collect
1 Information You Provide
We may collect the following categories of personal data:
- Identity and contact data: name, company, designation, phone number, email address, postal address;
- Professional data: work history, qualifications, resumes (for recruitment or training);
- Billing and payment data: as required for services or training enrolments;
- RCM-related data: when performing healthcare billing or back-office functions, we may process protected health information (PHI) such as patient identifiers, insurance details, claim data, and billing codes, as provided by clients;
- Training data: course registrations, attendance, performance, and certification details.
2 Information Automatically Collected
When you visit our website, we may collect data such as your IP address, browser type, operating system, pages visited, time spent, and referring website, through cookies and analytics tools.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide IT consulting, development, support, RCM, and training services;
- To manage client relationships, billing, and contracts;
- To register you for and administer training programs;
- To ensure compliance with legal and regulatory requirements (including healthcare privacy laws);
- To send updates, newsletters, or marketing communications (with consent where required);
- To improve our services, operations, and website functionality.
Legal Basis for Processing
We process your personal data based on:
- Consent (for marketing or optional data collection);
- Contractual necessity (to provide services or fulfil agreements);
- Legitimate interests (for operations, analytics, or client engagement);
- Legal obligations (for compliance with healthcare and data-protection laws).
Data Sharing and Transfers
We may share personal data with:
- Our affiliates, service providers, and subcontractors supporting our operations;
- Cloud or IT infrastructure providers under data protection agreements;
- Clients and business partners, when acting as a processor under contract;
- Law enforcement or regulators, where required by law.
If data is transferred outside your country, we ensure appropriate safeguards such as contractual clauses or certifications.
Healthcare and RCM Data Compliance
When providing RCM services, Zonvo may handle sensitive healthcare data under Business Associate Agreements (BAAs) or equivalent contractual terms.
We comply with:
- HIPAA (Health Insurance Portability and Accountability Act) for U.S. healthcare clients;
- Digital Personal Data Protection Act (DPDP Act, 2023) for Indian residents;
- GDPR for clients or individuals in the European Union.
We apply administrative, technical, and physical safeguards to protect such information.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or as required by our agreements with clients.
Your Rights
You may have the right to:
- Access, correct, or delete your personal data;
- Restrict or object to certain processing;
- Withdraw consent at any time (where processing is based on consent);
- Request data portability.
To exercise your rights, contact us at [privacy@zonvo.com] (or your official email).
Security
We use industry-standard security measures — including encryption, restricted access, monitoring, and staff training — to protect personal and healthcare data.
Children’s Data
Our services are not directed toward minors under the age of 16. If you believe a child has provided us personal information, please contact us for prompt deletion.
Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with the new effective date.
Contact Us
Zonvo Technologies and Solutions
[Company Address]
Email: [privacy@zonvo.com]
Phone: [+91 8148148149]